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Answers to commonly asked questions about council tax
There are many ways you can pay your council tax - online, by post, or direct debit, to name a few. The full list, with links and guidance, is here: Paying your council tax.
Council tax is calculated by 'banding' your property. Find out what band your property is in, how that's decided, and how much you will pay: Council tax bands and charges.
The Government has recognised the need to make additional funding available to adult social care, and announced that councils can raise the levy by a total of 2% in 2023 to 2024. Wiltshire Council takes its responsibility for social care extremely seriously, and protecting those most vulnerable is a top priority. Further information about the levy can be found here: Council tax bands and charges.
Letting us know about any changes is important, find out what you need to tell us, and how: Reporting any changes.
If you are struggling to pay your council tax there may be ways we can help. Find out more, here: Get help with your council tax.
For a list of discounts and exemptions, and to check if you qualify, go to our page: Discounts and exemptions.
If you think your property is in the wrong banding, or there's a mistake on your bill, find out how you can appeal: Appealing your council tax.
You should always contact us before missing a payment, we may be able to help. Unpaid bills will result in the council taking action to recover the funds, details of our processes can be found here: Failing to pay your council tax.
