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Accessibility

Wiltshire Council is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

Accessibility statement  

This accessibility statement applies to the Wiltshire Council website.  

This website is run by Wiltshire Council. We want as many people as possible to be able to use this website.  For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We are  also improving the website text to be as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?  

We know some parts of this website are not fully accessible, including:  

  • our third-party web systems such as online payments and online maps 
  • most older PDF documents are not fully accessible to screen reader software 

In August 2020 this website was moved onto a new site, implementing a new style based on gov.uk to improve our accessibility. We will shortly be engaging with an accessibility auditor to test our website and we will then embark on improvements. 

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact the relevant service. Contact details can be found on individual service pages or in the contact section.   

Reporting accessibility problems with this website 

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please provide your feedback using the links at the bottom of this page.    

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, please contact the Equality and Advisory Support Service (linked on the right). 

Technical information about this website's accessibility 

Wiltshire Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons:

Wiltshire Council have commissioned Shaw Trust Accessibility Services to assess our site and this will be completed during November 2020. This statement will then be updated with the findings.

Compliance status 

We are currently undertaking an accessibility audit of this website and will update our compliance statement on completion.  

What we're doing to improve accessibility 

We are committed to making our website accessible. We are currently undertaking a full accessibility audit with an approved organisation. Testing will be carried out to Level AA of the Web Content Accessibility Guidelines 2.1. Upon receipt of the accessibility report, we will actively work to address any non-compliance.  

How we tested this website

This website will be tested by Shaw Trust Accessibility Services during November 2020.  They will test all of the different types of pages that are used in the site.

We will publish the accessibility test report when available.

What we're doing to improve accessibility

Wiltshire Council have migrated our previous website to a new platform and based it on gov.uk standards.  As gov.uk is largely compliant with good accessibility design, this should lead to improved accessibility for this site.  Further website improvements will be made from this point forwards and the findings of the Accessibility audit to be carried out by the Shaw Trust during Autumn 2020 will be acted upon. 

Preparation of this accessibility statement 

This statement was prepared on 21 August 2020 and was updated on 21 September 2020. This website will be tested by a reputable accessibility testing organisation in November 2020.  

We will publish the accessibility test report upon completion of the audit.