We use cookies to collect information about how you use wiltshire.gov.uk. We use this information to make the website work as well as possible and improve our services.
We have been experiencing problems with emptying garden waste bins where the contents or the lids have frozen, or where too much waste has been compacted into the bin. Our refuse loaders will endeavour to shake the bins two or three times to try to release the contents as much as possible but some waste may remain in the bin.
Unfortunately, we are unable to return to empty these bins and would ask that you please release the contents before adding any more garden waste to the bin.