Bus

Wiltshire Connect is a new, innovative range of bus services that conveniently connect rural communities in the Pewsey Vale area at a time that suits passengers.

The innovative new services, which will launch in phases over the coming months, include both on-demand and semi-flexible buses, which can pick up and drop off passengers where they want to go, when they want to get there.

On-demand services allow passengers to book the bus from a stop of their choosing in the service area to their destination at a time to suit them, either by booking through a smartphone app or by phone. Semi-flexible services are halfway between a standard timetable bus service and an on-demand bus, in that they follow a timetable, but can take detours and have some flexibility to pick up and drop off people who have booked in advance.

To find out more about the new services, including maps and fares, see Connecting Wiltshire: Wiltshire Connect buses (opens new window).

The council offers free concessionary bus passes to qualifying older or disabled people that live in Wiltshire.

Concessionary bus pass

Wiltshire Council provides free home to school transport for some children who are under the age of 16 and who attend their local designated school. We also operate a transport assistance scheme for further education students that are aged 16 - 19 at the start of their course and who are attending and living more than 3 miles from their designated sixth form or college.

School transport

Plan your journey by phone

Telephone Traveline on 0871 200 22 33. Calls from landlines cost 12p per minute. Calls are answered from 7.00am until 10.00pm every day except Christmas day.

Plan your journey online

Connecting Wiltshire (opens new window) - information about travel and journey planning in Wiltshire

Traveline South West (opens new window) - to look at and download bus timetables

National Rail Enquiries (opens new window) - for all rail timetables

To check whether trains are running on time

National Rail Enquiries - Live Trains (opens new window)

To report a problem with a bus service

If you wish to report a problem with a bus service in Wiltshire call 01225 718 080. This number should only be used to report problems and not for general timetable enquiries. Alternatively, passengers can email us at buses@wiltshire.gov.uk (opens new window).

The Wiltshire day rover ticket provides one day's unlimited travel on nearly all local bus services in Wiltshire.

Tickets can be purchased on the first bus you use in Wiltshire at the following rates:

Stagecoach, Salisbury Reds, Thamesdown Transport and First bus companies also offer other unlimited travel tickets for travel only on the bus services which they operate.

Wiltshire Day Rover tickets are issued and accepted on local bus services in Wiltshire that are operated by the following bus companies, as explained below:

Wiltshire Day Rover tickets cannot normally be used to travel on special event services or on Connect2 Wiltshire Shared Taxi or Taxibus services.

The Wiltshire Day Rover ticket is brought to you by Wiltshire Council to promote the use of bus services in Wiltshire.

Wiltshire Council subsidises bus services on more than 200 routes across the county, all of which you can travel on using a Wiltshire Day Rover ticket. If you have difficulty in using or purchasing your Day Rover ticket from a bus driver, please contact the operator concerned in the first instance. However, if you continue to experience problems, then please ring 01225 718 080, email buses@wiltshire.gov.uk (opens new window) or write us at to the address below.

You can request a leaflet showing more information from buses@wiltshire.gov.uk (opens new window) or by telephoning  01225 718 080.

Most buses in Salisbury buses are fitted with real time equipment that provide information to bus stops in the form of:

• order of arrival
• the service number
• the bus destination
• the number of minutes until the bus is due (the countdown normally begins 20 minutes before the bus is due)

If the sign is not displaying any information or is damaged call Clarence 0300 456 0105 Monday - Friday 8.30am - 5pm except public holidays.

Damage to shelters

To report any damage to bus shelters such as broken glass, contact our highways department, who will pass the information on to the owner of the shelter.

• My Wilts online reporting (Report a bus shelter problem online)
• Call 0300 456 0105

New or improved bus shelters

If you would like to request a new bus shelter raise this as an issue with your Area boards.

Refer to the Salisbury Reds: Salisbury Park & Ride Services (opens new window) website for information regarding the Salisbury park & ride service.